social

tenant's well-being

Investis has long been committed to the systematic renovation of buildings with the unique focus on preserving the well-being and social structure of its tenants.  Investis' expertise in renovating apartments interior while tenants continue to occupy their spaces brings numerous benefits, including:

• –Lease continuity: Tenants do not face the stress and insecurity of lease cancellations, especially in a low-vacancy market.
• –No relocation hassles: Investis' approach eliminates the need for tenants to move during the renovation, ensuring that their social routines and habits remain uninterrupted.
• –Improved living spaces: Tenants enjoy the satisfaction of upgraded kitchens and bathrooms, enhancing their overall living experience.

This tenant-focused approach not only ensures that rents remain affordable and the property habitable, but also fosters a strong sense of community and satisfaction during refurbishment periods, as Investis always refurbishes all apartments in a building at once.

Renovations often include improvements to ventilation systems, contributing to better health and overall quality of life. In addition, Investis provides tenants with education in eco-friendly practices, helping them save electricity and water through simple yet highly effective measures.

tenant's satisfaction

Investis prioritises tenant satisfaction as a cornerstone of its property management approach. It actively engages with its tenants, inviting them to participate in a survey designed to assess their expectations and overall satisfaction with their property and their interaction with the property managers. This survey plays a vital role in identifying areas for improvement and anticipating evolving needs. Their valuable feedback contributes to the ongoing development and enhancement of the property offering. By maintaining a strong and open line of communication with its tenants, Investis also enhances their experience. The Group firmly believes that its tenants are an integral part of its continued success.

Maintaining affordable housing solutions

Not only is Investis committed to maintaining high quality flats, but also to offering housing solutions that cater to a diverse range of income levels, ensuring accessibility and inclusivity in its residential portfolio. This is particularly true in large cities, where most of its buildings are located. Therefore, its property portfolio falls within the affordable, lower-middle price range, with 1.8% of apartments currently serving individuals who rely on social services. Investis has an unwavering commitment to providing long-term, affordable rental options.

Employee welfare

At Investis, guaranteeing employee satisfaction remains a top priority, and the Group implements diverse strategies to accomplish this. One crucial aspect is the dedication to maintaining a low turnover rate, which is presently aligned with industry benchmarks. Additionally, Investis emphasises nurturing a favourable and conducive working atmosphere, as demonstrated by its pledge to gender equality and its zero tolerance towards discrimination on grounds of their sex, race, religion, age, national origin, sexual orientation, disabilities, or political activities.

Investis views its diverse workforce as a key competitive advantage, emphasising an inclusive culture that empowers teams and enhances creativity and productivity. The company is committed to equal rights and opportunities for all gender identities, recognising that equality is crucial for individuals to contribute their unique abilities to drive innovation and long-term business success.

Investis places a strong emphasis on monitoring its employees’ well-being through various measures including satisfaction surveys and tracking factors like absenteeism. 

In addition, Investis closely monitors annual illness and accident rates as part of its commitment to prioritising health and safety. Occupational health and safety are integral to the management system, particularly within the Real Estate Service segment, where personal safety, environmental care and sustainable practices are paramount. Investis provides protective work clothing, regularly update equipment, and prioritise environmental criteria in selecting new company vehicles.

Investis prioritises an appealing and secure work environment, emphasising work-life balance. As an employer, it fosters an open entrepreneurial culture, providing development opportunities and aiming to implement reasonable work requirements, fair wages, comprehensive social security benefits, and attractive overall working conditions, with a particular focus on accommodating part-time employment. As at 31 December 2023, the headcount stood at 2,305 employees corresponding to 1,582 full-time equivalents. A total of 30 apprentices are completing their training in various professions at Investis.

Investis recognises that committed, well-trained employees are essential for future success, emphasising sustainable growth through talent attraction and retention. The company fosters an open culture, flat hierarchies, and collaborative management, promoting mutual appreciation, respect and responsibility as core values that contribute to the overall success of the organisation.